Where We Ship

Some products cannot be shipped through the mail. 

We ship around the globe. So wherever you are, you can get the best advice on the greatest gear — at the best prices! Please check below to familiarize yourself with any exceptions and conditions that may apply to your location.

We currently do not ship to Iran, Sudan, Cuba, Syria, North Korea, Uganda and Venezuela.

AVC photo video store ships most international packages with Fedex International & UPS International. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels. Fedex & UPS Mail is also available for many destinations. Fedex Mail & UPS Mail is a hybrid service from Fedex & UPS that delivers to many international countries. The final delivery from this service is by the Post of that specific country.

Drop-Ship items will be shipped to us from our supplier before being shipped to you. Oversized items that don’t fit Parcel Services standards will be shipped via an International freight forwarder via Door-to-Airport or Door-to-Door service, depending on your location. The carrier will call you to inform you of your delivery method.

Fees & Shipping Cost

Your country’s import duties, taxes and fees are never included in the item and shipping totals. For these fees, please refer to our Duties & Taxes section. Original outbound shipping costs are nonrefundable. 

Refused or Returned Deliveries

If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, AVC photo video store reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.

Signature and Time

All orders are shipped “signature required” upon receipt. International orders received before 7 AM Eastern Standard Time (GMT -05:00) will be shipped the same day. To avoid higher than normal shipping and duties charges, orders containing multiple items will be consolidated in one location prior to shipping. Your order may be delayed by an extra business day. We will notify you via email, if your order will be delayed. 

Rebates

Manufacturer’s rebates may not be valid for merchandise shipped outside the USA. Please check the information in your cart to confirm pricing. 

Multiple Items

To avoid higher than normal shipping and duty fees, orders containing multiple items stored in different locations will be consolidated at one location prior to shipping. Therefore, your order may be delayed by an extra business day. We will notify you via email if your order will be delayed.