FREQUENTLY
ASKED QUESTIONS

Find answers and general information quickly

ORDERS

How do I cancel my order?

Can we purchase from outside the United States?

What types of payments do you accept?

SHIPPING

When will my order be shipped?

Do you ship outside the United States?

Why does my order include a shipping charge if AVC offers free shipping over $50?

How do you calculate shipping and delivery dates?

RETURNS

I would like to return my merchandise, what should I do?

I received an item that is different from the one I ordered.

How long do I have to return an item(s)?

How do I return an item(s)?

When will I receive my refund?

Which item(s) are nonrefundable?

TRACKING

I placed my order through the website, how do I get tracking information?

I placed my order over the phone with a sales person, how can I track my shipment?

Imade a purchase over a week ago and I still have not received my merchandise.

WARRANTY

I received a T.V. and the box looked fine so I signed for it. When I opened the box, the screen was damaged. What can I do?

The product I bought is not functioning properly.

Is AVC Photo Store & School an authorized distributor / dealer?

COMPANY INFORMATION

Where is AVC Photo Store & School located?

What is the best way to contact AVC Photo Store & School

How long has AVC Photo Store & School been around?