Privacy Policy

Last Updated: October 28, 2025
Location: Miami, Florida

1. Introduction

AVC photo video store, located in Miami, Florida, is committed to protecting your privacy and the accuracy of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

We respect your privacy and do not sell, rent, or distribute personal information to third parties, except as described in this policy or when required by law.

Automatically collected information:

• Internet Protocol (IP) address of the device being used
• Browser type and version
• Pages visited and referring website
• Date, time, and duration of visits

Information you provide directly:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (processed securely by third-party payment processors)
• Birthday or other optional personal details (e.g., for birthday promotions, giveaways, or loyalty rewards)
• Any messages or inquiries submitted via contact or order forms

Sensitive personal information:

• Any information you provide voluntarily that may be considered sensitive (e.g., date of birth, location, or biometric data if applicable)

1. Order Fulfillment: To process transactions, deliver products, and provide customer support.
2. Communication: To respond to your inquiries, send order updates, and provide relevant information about our products and services.
3. Promotions and Special Offers: To send personalized offers or birthday-related promotions when you have voluntarily provided your date of birth or similar information.
4. Marketing (optional): To send promotional emails, SMS messages, or updates if you have opted in to receive them.
5. Website Improvement: To analyze site performance, troubleshoot issues, and improve your browsing experience.
6. Legal Compliance: To comply with applicable laws, regulations, and lawful requests.

We do not store sensitive personal information within cookies.

• Service Providers: With trusted partners who help operate our website, process payments, or deliver orders (e.g., shipping companies, payment gateways).
• Brand Partners: As an authorized reseller, we may share limited customer details with product manufacturers (e.g., for warranty registration or support).
• Legal Requirements: When required by law, subpoena, or government request.

All partners and service providers are required to handle your information securely and use it only for the purposes we specify.

• SMS messages regarding your orders, customer support, promotions, and updates. Message frequency may vary. You can opt out of SMS messages at any time by replying STOP to any message you receive. Standard message and data rates may apply.
• Email messages regarding your orders, customer support, promotions, and updates. You can unsubscribe from email communications at any time by clicking the “unsubscribe” link included at the bottom of every marketing email.

We do not share, sell, or rent your phone number or email address to third parties for their own marketing purposes. Your contact information is used solely for communications directly related to AVC photo video store.

Specifically:

• Purchase and transaction records are retained indefinitely or for the legally required period to comply with accounting, tax, and auditing obligations.
• Personal information collected for marketing, promotions, or website use is retained only as long as necessary to provide the service or until you request deletion, unless otherwise required by law.

Once personal information is no longer needed for its intended purpose and is not required by law to be retained, it is securely deleted or anonymized in accordance with industry standards.

• Request access to your personal data.
• Correct or delete your personal information.
• Opt out of the sale or sharing of personal information (if applicable).
• Withdraw consent to receive marketing communications (email or SMS).

To exercise any of these rights, contact us at support@avcstore.com.